Returns & Exchanges
At LDonna Latin Dance Shoes, we want you to feel confident in your purchase.
ELIGIBILITY FOR RETURNS
- Returns or exchanges must be requested within 7 days of delivery
- Items must be unused, unworn, and in original condition
- Original packaging must be included
NON-RETURNABLE ITEMS
- Worn or damaged shoes
- Items marked as final sale
- Products returned without original packaging
EXCHANGES
We offer exchanges for:
- Size
- Heel height
- Same model (subject to availability)
Customers are responsible for return shipping costs unless the item arrives defective.
REFUNDS
Once your return is received and inspected:
- Approved refunds will be issued to the original payment method
- Original shipping costs are non-refundable
HOW TO REQUEST A RETURN
Contact us at:
📧 [your support email]
Please include your order number and reason for return.