Returns & Exchanges

At LDonna Latin Dance Shoes, we want you to feel confident in your purchase.

ELIGIBILITY FOR RETURNS

  • Returns or exchanges must be requested within 7 days of delivery
  • Items must be unused, unworn, and in original condition
  • Original packaging must be included

NON-RETURNABLE ITEMS

  • Worn or damaged shoes
  • Items marked as final sale
  • Products returned without original packaging

EXCHANGES

We offer exchanges for:

  • Size
  • Heel height
  • Same model (subject to availability)

Customers are responsible for return shipping costs unless the item arrives defective.

REFUNDS

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method
  • Original shipping costs are non-refundable

HOW TO REQUEST A RETURN

Contact us at:
📧 [your support email]
Please include your order number and reason for return.